Terms & Services

Terms of Service

Overview

This website is operated by Velorae. Throughout the site, the terms “we,” “us,” and “our” refer to Velorae. Velorae offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, not including payment information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or more timely sources of information.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors, images, and appearance of our products. We cannot guarantee that your device’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.

All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing information provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Shipping and Delivery

Orders are typically processed within 1–3 business days. Estimated delivery time is 8–10 business days after shipment. Shipping timeframes are estimates only and are not guaranteed.

Delivery delays may occur due to carriers, customs, weather, holidays, high order volume, or other circumstances outside of our control.

Velorae is not responsible for delays caused by the carrier or for packages marked as delivered by the carrier but not received by the customer.

Accuracy of Shipping Information

Customers are responsible for entering the correct shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you need to request a change, please contact us as soon as possible. We cannot guarantee changes once an order has been placed or processed.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind.

Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

User Comments and Submissions

If you send certain submissions or creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise, you agree that we may, at any time, edit, copy, publish, distribute, and otherwise use them in any medium without restriction.

We are under no obligation to maintain comments in confidence, pay compensation for comments, or respond to comments.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
for any unlawful purpose;
to solicit others to perform unlawful acts;
to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
to submit false or misleading information;
to upload or transmit viruses or any other type of malicious code;
to collect or track the personal information of others;
to spam, phish, pharm, pretext, spider, crawl, or scrape;
or for any obscene or immoral purpose.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the service, and any products delivered to you through the service, is at your sole risk. All products and services delivered to you through the site are provided “as is” and “as available” unless otherwise stated by us.

In no case shall Velorae, our directors, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, or replacement costs, arising from your use of any service or any product purchased through the service, to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Velorae and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

We may also terminate this agreement at any time without notice if we suspect that you have failed to comply with any term or provision of these Terms of Service.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically for changes.

Contact Information

Questions about the Terms of Service should be sent through our customer support contact page or email listed on the website.